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NFV Reality

  My past two blogs have been about NFV vendor challenges. From the xSP side, I continue to see what I’ll call extreme interest in our NFV plans.  The xSPs want to deploy NFV for the reasons the...

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Some Guiding Principles Are in Order for NFV

By Tom Schroer – Dialogic, Inc. The momentum around Network Functions Virtualization or NFV is building. While still in its early stages, it promises to be a disruptive influence to the way service...

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IVR, You Ready for the Future?

When smartphones began to replace traditional mobile phones, some felt it signaled the end of voice-driven communications. Among the early casualties expected were interactive voice response (IVR)...

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Diameter Signaling Controller (DSC) ≠ Diameter Routing Agent (DRA)

Many people in our industry confuse a Diameter Signaling Controller (DSC) with a Diameter Routing Agent (DRA). While a DRA was the first and most publicized function of a DSC, and an important one at...

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NFV and Burgers – A Lunch Discussion

Having spent most of the last few years focused on the enterprise side of the Unified Communications market, it was time to get caught up on the developments that the communications service providers...

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The WebRTC Codec Conundrum

As someone who has spent most of his career in the Voice over IP industry, I’ve come to recognize the seasonable resurgence of the issues centered on voice and video codecs.   Like the cicadas that...

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IMS and VoIP Infrastructure Continue Growth

By Jim Machi – Dialogic, Inc. I’ve written from time to time (many times), about how both the IMS, and VoIP infrastructure markets continue to grow. The IMS market is growing because of LTE. VoLTE, and...

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NFV Interview

NFV is an important topic for Dialogic.  Dialogic has had software infrastructure products for some time in the media processing area, even before I ever heard of the term NFV.  Software-based media...

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ITEXPO West Forecasts a Bright Outlook for Clouds

By Jim McLaughlin – Dialogic, Inc. I’ve just returned from the ITEXPO west conference, held in sunny Anaheim California, where Dialogic hosted an exhibitor booth, and also participated in three dynamic...

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NFV and Open Source Explored at ITExpo

By Alan Percy – Dialogic, Inc. Alan Percy at the panel discussion Open Source in the Service Provider Network at ITEXPO   Network Function Virtualization (NFV) got plenty of attention this last week at...

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NFV is About to Turn Three

There was a lot of buzz around the state of NFV at the SDN and OpenFlow World Congress held in Dusseldorf recently. Both operators and vendors had a lot to say about NFV, but one thing was certain –...

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Services and Applications are the Jewels of NFV

As readers of this blog know, I have been travelling to conferences to attend, speak, and have in-depth discussions. One item I am talking about, and asking about, and interfacing with people about is...

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Enterprise Wireless Voice Technologies

Wireless voice services have many options ranging from cellular-based solutions to home grown analog solutions. In a typical enterprise, a subset of the staff needs to be mobile. Un-tethering from the...

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What to expect at MWC 2016

By Jim Machi   The biggest, baddest (and I mean that in the best way possible!) communications show on the planet, Mobile World Congress, is only three weeks away.  What are we to expect to see there,...

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Intermedia and Sonus for SIP Trunking

With the potential cost savings of VoIP in general, and SIP trunking specifically, it’s not a matter of if, but when companies are taking the plunge.  There are many reasons why SIP trunking makes...

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How to Sell Gateways and Session Border Controllers

You can’t talk about selling Skype for Business without mentioning a Session Border Controller (SBC) or gateway. Any Skype for Business deployment where enterprise voice features will be used requires...

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What Service Providers Need To Know About VoIP

On April 7th, Polycom and Edgewater Networks presented their joint solution to deliver best-of-breed voice quality and help ScanSource partners proactively monitor and manage VoIP-aware intelligent...

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The Growing Importance of VoWiFi

By Jim Machi VoWiFi is not new.  Many of us have been using VoIP through the likes of Skype or Lync for many years and VoWiFi through the mobile versions of these VoIP offerings.  In the context of...

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Skype for Business in UC Environments…Are You Ready?

Have your customers asked you about using Skype for Business in their UC environments yet? If not, they will! With the growing popularity of both VoIP systems and collaboration tools, like Skype for...

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Contact centers call for change. You better answer.

The more things change, the more some things remain the same. In our ever-changing, fast-paced, competitive communications industry, the value of customers and the customer experience continues to...

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